Shipping policy
Welcome to LOKEM
LOKEM specializes in the export of sealants and related construction materials through international ocean freight container shipping.
Please review our shipping policy before placing an order.
Shipping Method
All orders are shipped exclusively by sea freight (ocean shipping).
Depending on the order quantity, shipments may be arranged as:
- Full Container Load (FCL)
- Less than Container Load (LCL)
Delivery Time
Our standard lead time is:
- 5–10 business days to Qingdao Port, China
This timeframe refers to the preparation, production, packaging, and delivery of goods to Qingdao Port after order confirmation and payment arrangement.
International sea transit time after vessel departure will vary depending on the destination country, shipping route, customs clearance, and carrier schedule.
Shipping Terms
All quotations and shipments are based on:
- FOB Qingdao (Free On Board Qingdao Port, China)
Under FOB Qingdao terms:
- LOKEM is responsible for delivering the goods to Qingdao Port and completing export customs clearance.
- The buyer is responsible for ocean freight, insurance, destination customs clearance, import duties, and inland transportation after shipment departure.
Export Port
Default export port:
- Qingdao Port, China
Alternative ports may be arranged upon request depending on logistics requirements.
Shipping Costs
FOB pricing does not include:
- Ocean freight charges
- Cargo insurance
- Destination port charges
- Import duties or taxes
Customers may arrange their own freight forwarder or request shipping coordination assistance.
Customs & Import Duties
Buyers are responsible for all import-related charges in the destination country, including:
- Customs duties
- Taxes or VAT
- Import clearance fees
- Local delivery charges
Please check with your local customs authority or freight forwarder before ordering.
Shipping Documents
LOKEM can provide standard export documentation, including:
- Commercial Invoice
- Packing List
- Bill of Lading (B/L)
- Certificate of Origin (if required)
- Additional export documents upon request
Shipment Updates
After shipment arrangement, customers will receive relevant shipping information, including:
- Shipment schedule
- Container details (if applicable)
- Bill of Lading copy
- Export documentation
Delays & Force Majeure
Shipping schedules may occasionally be affected by:
- Port congestion
- Customs inspections
- Weather conditions
- Vessel schedule changes
- Global logistics disruptions
LOKEM is not responsible for delays caused by shipping carriers, ports, customs authorities, or force majeure events.
Contact Us
For shipping inquiries and export support, please contact:
LOKEM
Email: info@lokemmaterials.com
Website: lokemmaterials.com